Information We Collect
When you use Chicago Chat, we collect information you provide directly, such as your name, email address, profile details, and messages you send to other users. We also automatically collect certain technical information including your IP address, device type, browser, and usage patterns to improve our service.
The information we collect helps us provide, maintain, and enhance our platform. We use it to personalize your experience, recommend connections, ensure security, and communicate with you about updates or changes.
How We Use Your Information
We use the information we collect for several purposes:
- To provide and maintain the Chicago Chat service
- To connect you with other users based on your preferences
- To verify user identities and prevent fraudulent activity
- To communicate with you about your account or important updates
- To improve our platform and develop new features
- To comply with legal obligations
Information Sharing
We do not sell your personal information. We only share data in limited circumstances:
- With other users as necessary for the service to function (your profile information and messages)
- With service providers who assist in platform operations under strict confidentiality
- When required by law or to protect rights, safety, or property
- In connection with a merger, acquisition, or business transfer
Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or destruction. These include encryption, secure servers, and regular security audits. However, no online service is completely secure, and we encourage users to use strong passwords and protect their account credentials.
Your Choices
You have control over your information:
- Access and update your profile information at any time
- Delete your account and associated data through account settings
- Opt out of promotional communications
- Request a copy of your personal data
Data Retention
We retain your information as long as your account remains active or as needed to provide services. If you delete your account, we remove your personal data from our active systems within 30 days, though some information may persist in backups for a limited period.
Children's Privacy
Chicago Chat is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the information.
Changes to This Policy
We may update this privacy policy periodically. We will notify users of significant changes through the platform or via email. Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us through our Contact page or email [email protected].
Last updated: January 2026