Online Safety Guidelines
Verify Profiles
Always look for verified badges when available. While we verify profiles, exercise caution with unverified accounts. Ask for additional verification through video calls before meeting in person if you have concerns.
Protect Personal Information
Never share sensitive details like your home address, workplace, financial information, or daily routine in your profile or early conversations. Keep initial conversations on-platform until you feel comfortable.
Use Video Chat Before Meeting
Before arranging an in-person meeting, suggest a video call. This helps verify identity and gives you a better sense of the person. Chicago Chat supports video chat for verified users.
Meet in Public Places
Always arrange first meetings in busy, public locations like coffee shops, restaurants, or parks. Avoid private residences or secluded areas. Let a friend or family member know where you're going and who you're meeting.
Trust Your Instincts
If something feels off, trust that feeling. You're under no obligation to continue a conversation or meet someone. Block and report users who make you uncomfortable. Your well-being comes first.
Report Suspicious Activity
Use the reporting feature if you encounter fake profiles, scams, harassment, or inappropriate behavior. Our team reviews all reports and takes appropriate action. Help keep the community safe for everyone.
Red Flags to Watch For
- Requests for money or financial assistance
- Rushing to move conversations off-platform
- Inconsistent stories or vague answers
- Refusal to video chat or meet in public
- Pressuring for personal information
- Poor grammar mixed with overly flattering language (potential scam pattern)
- Claims of being outside Chicago but wanting to meet
Emergency Resources
If you ever feel threatened or in danger:
- Call 911 immediately for emergencies
- Contact Chicago Police Department non-emergency line: 311
- Reach out to the National Domestic Violence Hotline: 1-800-799-7233
- Report incidents to our support team: [email protected]
Our Commitment to Safety
Chicago Chat implements multiple safety layers:
- Profile verification system
- Automated content moderation
- User reporting and blocking tools
- Regular security audits
- Privacy-focused design
- Dedicated safety team reviewing reports